Do you post overseas? .. In short, YES!

Our website only auto charges for Australian domestic postage.
If you're based overseas, you can still place an order as normal through our Paypal payment portal.
​When we receive your order, we'll estimate its weight and refund your purchase in full.
We'll then send you a Paypal invoice for your original order, plus the correct international shipping cost.
​If you're happy with the rates and choose to make payment, your order will then be made up.

Australia Post International with tracking is not cheap!
To avoid bill shock, here's a schedule to give you an idea ..
​

How long will my order take?
Items from our regular range that are currently in stock usually ship within three working days of payment.
Personalised items are hand made to order and do take a little longer. Depending on our market schedule
and work load, custom orders usually take up to six working days to ship from when you make payment.

How will I know when my order is posted?
Your Paypal payment status will be updated to 'shipped' when your order is posted
and you will be sent email confirmation with your personal tracking number.

How can I follow the progress of my order?
All orders are sent by Australia Post. You can follow the progress of order by entering
​your personal tracking number here on the Australia Post website

What are your domestic shipping charges?
Shipping starts from $3 and goes to a maximum of $5, regardless of the size of your order.
If your purchase exceeds $65, you will automatically receive free shipping.

How can I have free shipping?
All purchases over $65 will automatically receive free shipping

​Thank you for choosing Mad Mutt groovy handmade pet stuff

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