Do you post overseas? .. YES WE DO!
​Our website only auto charges for Australia domestic postage (sorry, I don't know how to change that).

​If you are overseas and would like to place an order:
Please email the order details and destination country to: sales@madmutt.com.au
We'll send you a Paypal invoice for your order, plus international post.
​
​If you choose not to make payment, your invoice will automatically expire.
If you choose to make payment, your order made and sent.

How long will my order take?
Items from our regular range that are in stock usually ship within two working days of payment.
Personalised items are hand made to order and do take a little longer. Depending on our market schedule
and work load, custom orders can take up to six working days to ship from when you make payment.

How will I know when my order is posted?
Your Paypal payment status will be updated to 'shipped' when your order is posted
and you will be sent email confirmation advising your tracking number and carrier.

How can I follow the progress of my order?
All orders are sent by either Australia Post or Sendle.
You can follow the progress of order by entering your tracking number with the relevant carrier:

What are your domestic shipping charges?
Shipping starts from $3 and goes to a maximum of $5, regardless of the size of your order.
If your purchase exceeds $65, you will automatically receive free shipping.

How can I have free shipping?
All purchases over $65 will automatically receive free shipping

Track your order here:

​Thank you for choosing Mad Mutt groovy handmade pet stuff